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Hiking holiday in the Alps | Hiking area on the Emberger Alm - Branding
Almhotel Fichtenheim

Terms and Conditions for our "Carinthia Best Price Guarantee" With the "Carinthia Best Price Guarantee", we want to offer our guests the latest and best price every day. Should you find a cheaper offer on the internet, we will refund the difference.

Terms and Conditions:

You have an existing booking at our hotel and it really is the same offer (product):

  • The competing offer concerns the same period
  • Can be booked online
  • Concerns the same hotel
  • The same room category
  • The same arrival and departure days
  • The prices must be able to be confirmed by the third-party provider on request
  • You must provide us with proof of the more favourable offer within 24 hours of making the booking

Send us an E-mail with the following details:

  • Reservation or booking number
  • A screenshot of the website listing the cheaper offer
  • The following must be clearly visible: Location
  • Detailed price list
  • Room type
  • Type of occupancy
  • Date of stay
  • Services included in the price
  • Date and time of the comparison
  • The URL of the website (for example

The following booking plansare excluded from the guarantee:

  • Bookings made via non-transparent booking channels (e.g. via Priceline, where the name of the hotel is not disclosed until after the booking has been made).
  • Bookings made via auction websites (e.g. ebay, animod)
  • Package deals that include additional services such as half board, airport transfers, massages, etc.
  • Special prices for hotel accommodation in the form of promotions, bonus or loyalty offers, group prices, conference prices, prices for members of associations or organisations, travel agency prices, media prices, employee offers or similar special offers.
  • Unpublished prices for hotel accommodation
  • Price differences resulting from exchange rates, VAT, etc.
  • Falsified evidence of more favourable offers
  • Evidence that cannot be confirmed by our employees

We reserve the right to change, amend, suspend or terminate the "Carinthia Best Price Guarantee" conditions at any time without informing the guest in advance. The "Carinthia Best Price Guarantee" is guaranteed for existing bookings.

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